Facilities and Amenities Student Helplines

1.MEDICAL EMERGENCY:

NUST Medical Centre operates 24×7, to ensure all medical emergencies are dealt with appropriately. In case of medical related emergencies, please call the following number to contact NUST Medical Centre.

NUST Medical Centre – Reception

Ph: +92-51-9085-1671

NUST Medical Centre – Med Emergency

Ph: +92-51-9085-1666

2. ADMINISTRATIVE COMPLAINTS & SERVICES:

NUST’s excellent administrative services set it apart from al other higher education institutions in Pakistan. Your opinion is valued by us and your feedback is always welcome. In case of administrative queries, complaints, and suggestions, contact the following numbers during working hours.

Director Administration

Ph: +92-51-9085-1501

Deputy Director Administration & Coordination

Email: admdte@nust.edu.pk

Ph: +92-51-9085-1503

Assistant Director Administration & Coordination

Email: adm.coord@nust.edu.pk

Ph: +92-51-9085-1516

AD Female Affairs (For students, faculty and officers)

Email: ad.femaleaffairs@nust.edu.pk

Ph: +92-51-9085-1595

 *For complaints and queries regarding your respective institutions, kindly contact the concerned DD Admin.

3. HOSTEL COMPLAINTS & SERVICES

NUST provides on-campus residence and lodging to its students. Its well-maintained hostels aim to provide comfortable environment to all its residents.

Deputy Director Hostels

Ph: +92-51-9085-1508

Email: ddhostels@nust.edu.pk

Assistant Director Female Hostels

Ph: +92-51-9085-1527

Assistant Director Male Hostels

Ph: +92-51-90851-509

4. MAINTENANCE AND SERVICE:

For maintenance related services please contact the number given below.

Project Management Office Duty Room

Ph: +92-51-9085-1279

5. STUDENT AFFAIRS:

For issues related to students, you may contact the Student Affairs Directorate on the following.

Student Help Desk

Ph: +92-51-9085-1699

Email: helpdesksa@nust.edu.pk

6. SAFETY & SECURITY:

The safety and security of faculty, students and staff is a priority at NUST. Hence we have a comprehensive safety and security infrastructure dedicated for this purpose. In case of a security or safety related situation you may report on the following

 Chief Security Officer (CSO)

Email: cso@nust.edu.pk

Ph: +92-51-9085-1525

Mob: +92-321-5566-571

Control Room NUST

Ph: +92-51-9085-9112

Reception Gate 1

Ph: +92-51-9085-1520

Reception Gate 2

Ph: +92-51-9085-1522

NUST Cares Helpline

To report workplace harassment, contact on the following.

Mob: +92-309-8883-366

Email: report.us@nust.edu.pk

7. ICT HELPINE

NUST aims to provide seamless internet access and modern ICT tools for its students and faculty for efficient and effective learning and teaching. In case of any ICT related emergency or complaint, you may contact ICT Directorate on the following.

Ph: +92-51-9085-1144

8. DELIVERY SERVICES:

For food delivery to your on-campus residence, please contact the respective establishments on the numbers given against each.

Concordia-1

Café

Phone No. +92-306-2268-428

Mini Mart

Phone No. +92-333-5105-052

Stationers Shop

Phone No. +92-310-1626-972

Printing Shop

Phone No. +92-314-6505-001

Refreshment Corner

Phone No.+92-333-5105-052

Concordia-2

Café

Phone No.+92-312-4043-992

Phone No. +92-344-0589-891

Mini Mart

Phone No. +92-333-5262-126

Stationers and Mobile/ Computer Shop

Phone No. +92-301-5590-520

Coffee Tea & Ice

Phone No. +92-323-5549-014